Terms & Conditions

1. General conditions

• FishNet LK is a marine information and record-keeping service for fishermen in Sri Lanka, operated by Betech (Pvt) Ltd.
• By using the Services you agree to these Terms, the General Terms and the Privacy Policy.
• An agreement is concluded for an indefinite period upon activation of a subscription, and continues until you cancel.
• You may terminate the agreement at any time by cancelling from My Profile.
• You must hold a Hutch connection (072 or 078) and be the account holder for that number, or have the account holder's permission, since the subscription is charged to that number.
• Betech (Pvt) Ltd is not responsible for service interruptions or damage beyond its reasonable control.

2. What the service provides

• Marine weather and sea conditions for Sri Lankan harbours.
• Daily wholesale and retail fish prices, and harbour market statistics.
• A boat logbook for trips, catch, revenue and profit.
• An expense tracker with receipt photos and monthly budgets.
• A moon and tide calendar, and fisheries news.

The service runs in your web browser. There is nothing to download or install, and it works on mobile, tablet and desktop.

3. Subscription fees

• Current pricing: Rs 49 + tax / 30 days.
• Billing is collected by Hutch through carrier billing, and appears on your bill or is deducted from your prepaid balance.
• The subscription renews automatically each period until cancelled.
• If a renewal cannot be collected — for example, insufficient prepaid balance — access may be suspended until payment succeeds.
• No refunds are available once a charge has been processed.
• Data and SMS charges from your operator are yours to pay and are not included in the fee.

4. How to subscribe

Enter your Hutch mobile number and we will send a 4-digit one-time verification code (OTP) to it by SMS. Entering that code confirms the number is yours and starts the subscription. No account exists and nothing is charged until that code is verified.

A code is valid for 2 minutes. You may request up to 3 replacement codes, and after 5 incorrect attempts you must start again.

5. How to unsubscribe

• Cancel from My Profile → Cancel subscription. Billing stops immediately; there is no notice period and no further charge.
• Upon confirmed cancellation, all account data — logbook trips, expense records, uploaded receipt photos and account details — is permanently deleted. Nothing is archived and nothing can be restored, by you or by our support team.
• Export your logbook and expenses to CSV before cancelling if you want to keep them. The cancellation screen offers both exports.
• No refunds are issued for early termination.
• You may subscribe again later with the same number, but you will start with an empty account.

6. Weather, sea conditions and safety

Weather and marine information in FishNet LK comes from third-party forecast providers and is indicative only. Forecasts can be wrong, delayed or unavailable, and conditions at sea change faster than any forecast.

Never rely on this app alone when deciding whether it is safe to go to sea. It is not a substitute for official warnings from the Department of Meteorology, the Department of Fisheries and Aquatic Resources, the Sri Lanka Navy or the Coast Guard. Always follow official marine warnings and your own judgement. You remain responsible for the safety of your vessel and crew.

7. Prices, market data and news

Fish prices, market statistics and news are collected from public sources including the Ministry of Fisheries. They are provided for guidance, may be out of date, and are neither an offer nor a guarantee of any price. Verify prices before trading on them.

8. Your responsibilities

• Give a mobile number you are entitled to use and to have billed.
• Keep your handset secure — anyone with access to it can reach your account.
• Use the service lawfully and do not attempt to disrupt or misuse it.
• Report billing or technical problems promptly so they can be corrected.

9. Your data and privacy

We keep the minimum needed to run the service: your mobile number, your selected harbour, and whatever you choose to record in your logbook and expense tracker, including receipt photos you upload. Sign-in attempts and subscription events are logged for security and billing purposes.

Your data is not sold and is not shared with third parties for marketing. Your mobile number is shared with Hutch because they operate the billing. Deleting your account removes your records as described in section 5.

10. Third-party terms

• Weather, marine, price and news data may be sourced from third-party providers.
• Betech (Pvt) Ltd is not responsible for third-party functionality, availability or terms.
• Customers should review third-party policies before relying on them.

11. Intellectual property

All content, software, graphics and trademarks in FishNet LK are protected by applicable intellectual property law. No ownership rights are transferred to users, and unauthorised reproduction or distribution is prohibited. Content you enter — your trips and expenses — remains yours.

12. Availability

We aim to keep the service running continuously but cannot guarantee uninterrupted access. Maintenance, network faults or failures at a data provider may interrupt it. Where possible we give notice of planned maintenance.

13. Limitation of liability

To the extent permitted by law, Betech (Pvt) Ltd shall not be liable for any indirect, incidental or consequential loss arising from use of the service or from reliance on any content in it, including loss of catch, income or property. Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence.

14. Changes to these terms

We may update these Terms. The date at the top of this page shows when they last changed. Continued use after a change constitutes acceptance of the updated Terms.

15. Governing law

These Terms are governed by and interpreted in accordance with the laws of the Democratic Socialist Republic of Sri Lanka.

16. Contact

For questions regarding these Terms, contact us at support@fishnet.lk.